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Convert a Lead into a Client

Turn a lead into a client manually, by linking them to an existing client or creating a new record.

  1. On the lead's record, click Convert to client.
  2. If a matching client already exists, search for them with Search clients by name or phone… then choose Link & convert.
  3. Otherwise, click Create a new client then Create client & convert.

What's next?

Lead or client: what's the difference

If it's still not working

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Last updated: 2026-09-02

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