I can't do this action

Each of these messages has a specific cause. None of them is a bug — find yours below.

Your plan

"Your subscription has expired" — Your trial or your subscription has ended. Your data remains readable, but you can no longer add or edit anything until you renew.

"Monthly limit reached" — You've used everything your plan allows for this branch, over this period. Quotas are per branch, not shared across your different locations.

"This feature is not available on your current plan" — Some features (invoices, contracts, reports) are disabled on the Starter plan. Upgrade to a higher plan to unlock them.

A branch

"This branch is suspended pending payment" — Payment for an added branch wasn't settled within the 3-day window. Pay to reactivate it.

"No branch selected" — Your account has no branch assigned, or none was chosen for this action.

A car (an offer)

"Can't change the status manually — this offer is linked to order #…" — An active order already controls this car's status. Change the order's status instead — see Confirming, completing, or canceling an order.

"Can't delete a sold offer" — A sold car is a historical record and can no longer be deleted.

"This offer is linked to one or more orders" — Even a canceled order protects the car from deletion, to preserve history. Cancel or reassign those orders first.

"This offer has already been sold" — Another order took this car in the meantime.

An order

"Only pending orders can be confirmed" / "Only confirmed orders can be completed" — The order isn't at the right stage for this action. Check the table in Confirming, completing, or canceling an order.

"Can't cancel a completed order" / "Can't delete a confirmed or completed order" — Both of these statuses are final.

Your team

"You can't change your own role" — A safeguard against accidentally removing your own owner access.

"Only the Owner can change roles" — Reserved for the Owner account.