Unblock an employee

An employee who can no longer log in gets access back through a reset link or a resent invitation — not through an "unblock" button.

There's no dedicated button to "unblock" an account. Depending on the situation, two actions are available from their account:

Invitation never received or expired (48h) → click Resend invitation.
Forgotten password → click Send a password reset link.

For security reasons, you can't see or set an employee's password yourself — only these two actions are possible.

If the block comes from an email verification code rejected too many times, the employee just needs to request a new code — this requires no action on your part.

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