Error message index
Every message the app can show when it refuses an action, with its cause — generated from the same list as the deep links sent from inside the app.
Each row matches a message you may see in the app. For the full explanation and what to do next, see I can't do this action.
| Message or code | Cause | Article |
|---|---|---|
PLAN_EXPIRED | Your subscription has expired. Reads still work; only changes are blocked. | View |
PLAN_LIMIT_EXCEEDED | You've reached your monthly limit for this resource, on this branch. | View |
PLAN_ACCESS_DENIED | This feature isn't included in your current plan. | View |
BRANCH_SUSPENDED | This branch's payment is more than 3 days overdue. | View |
BRANCH_REQUIRED | No branch is assigned to your account, or none was selected. | View |
OFFER_STATUS_LOCKED | An active order already controls this car's status. | View |
OFFER_SOLD_UNDELETABLE | A sold car is a protected historical record. | View |
OFFER_LINKED_TO_ORDERS | An order, even a cancelled one, still references this car. | View |
OFFER_ALREADY_SOLD | Another order took this car in the meantime. | View |
ORDER_CONFIRM_INVALID_STATE | The order is no longer in the "Pending" stage. | View |
ORDER_COMPLETE_INVALID_STATE | The order isn't in the "Confirmed" stage. | View |
ORDER_CANCEL_COMPLETED | A completed order is final. | View |
ORDER_DELETE_INVALID_STATE | Both statuses protect the order from deletion. | View |
ORDER_UPDATE_CLOSED | A confirmed, completed, or cancelled order can no longer be edited. | View |
BRANCH_LAST | A showroom must always have at least one branch. | View |
BRANCH_HAS_DATA | Data still exists on this branch. | View |
BRANCH_HAS_USERS | Team members are still assigned to this branch. | View |
ROLE_SELF_CHANGE | Protection against accidentally losing owner access. | View |
ROLE_SUPERADMIN_ONLY | Only the Owner account can change roles. | View |
PLAN_APPROACHING_LIMIT | Non-blocking warning: you're approaching a monthly limit. | View |
OTP_INVALID_OR_EXPIRED | The verification code expired (15 minutes) or was entered too many times. | View |
If it's still not working
Contact us on WhatsAppLast updated: 2026-09-07
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